Getting set up
Help with your first import, classes, fee structures and adding staff accounts.
Open resourceSupport that keeps your school running.
Help with setting up, signing in and the school day, with careful handling of your school's data.
Account and sign-in
Trouble signing in, a locked account, or a member of staff who needs access changed.
Open resourceProduct guide
What the system does, how each module works and what your school needs to run it.
Open resourceHow we prioritise
- Sign-in problems and anything affecting student records are treated as urgent.
- For a fee question, include the challan number, the student's name and a screenshot if you have one.
- Report security concerns privately using the security address on the contact page, never in a public channel.